A psychologist’s tips for how to answer tough questions from toddlers and pre-schoolers
Children are naturally curious. While some of their questions might be light-hearted—like ‘How tall is the Eiffel Tower?’ or ‘Can you climb Mount Everest?’—others can be unexpectedly serious.
They might ask about death, family issues, or other emotionally complex topics.
And let’s be honest: those moments can be tough.
Navigating difficult conversations with your child means striking a delicate balance.
You want to be honest and supportive, while also considering what your child is ready to understand.
That means avoiding language that’s too confusing or emotionally overwhelming—especially when you’re grappling with the situation yourself.
It’s not easy. But you’re not alone.
Read on for practical tips to help you respond with empathy, clarity, and confidence when your child asks the hard questions.

Age appropriateness
When young children ask about serious topics, it can be tempting to soften the truth with comforting stories—like saying a loved one has ‘gone on a long holiday’.
While well-intentioned, these explanations can lead to confusion or even mistrust later on.
Honesty is essential.
But so is choosing language that’s appropriate for your child’s age and emotional development.
Toddlers and pre-schoolers may not grasp the full complexity of topics like death or family challenges.
That’s why it’s important to share the truth in a way they can understand—simple, gentle, and reassuring.
For example, when talking about death, you might say: ‘It means someone has gone away and we can’t see them anymore, but we can still love them and remember them’.
This kind of explanation helps children begin to process difficult emotions while feeling safe and supported.
Books and visuals can help
You’re not alone when it comes to answering children’s difficult questions.
Thankfully, there’s a wealth of books and visual media designed to support these conversations in thoughtful, age-appropriate ways.
- Resources for parents Some materials are created specifically for caregivers, offering practical strategies and language to help explain complex topics—like grief, divorce, or illness—in ways children can understand.
- Media for children Other resources are aimed directly at kids, using stories, illustrations, or animations to gently introduce challenging subjects. These can be especially helpful in making abstract ideas more relatable and less intimidating.
Whether you’re browsing online or visiting your local bookstore, you’re likely to find tools that can guide and support both you and your child through tough conversations.
Reflection and validation matter
When children ask tough questions, one of the most powerful things you can do is show them that you’re truly listening.
Validation helps children feel safe, respected, and understood—not just in the moment, but in building long-term trust that you’ll be there for them when life gets confusing or hard.
- Acknowledge their feelings: Use phrases like: ‘I can see you’re feeling worried’, or ‘That’s a really important question you’re asking’. These simple affirmations let your child know their emotions and curiosity are taken seriously.
- Reflect and clarify Repeat parts of their question back to them, or ask follow-up questions to make sure you’ve understood what they’re really asking. This shows you’re engaged and gives them space to clarify or expand.
Making sure your child feels heard is one of the most meaningful ways to support them through difficult conversations—and it lays the foundation for open, honest communication in the future.
The importance of honesty
When children ask difficult questions, it’s okay not to have a perfect response right away.
If you’re unsure how to explain something or don’t feel confident in your understanding of a topic, be honest.
Say something like: ‘That’s a great question. I’m not sure of the answer right now, but I’ll think about it and we can talk more soon’.
Then take the time to do some research, reflect, and follow up with your child later.
If you realise that a previous answer was incomplete or inaccurate, don’t hesitate to revisit the conversation.
Let your child know you’ve learned more and want to give them a clearer explanation.
This kind of openness builds trust.
It shows children that honesty matters—and that even adults are always learning.
The right time
Children don’t always choose the most convenient moments to ask tough questions.
You might be in the middle of a busy event, a public setting, or dealing with your own emotions when a tricky topic comes up.
While it can be tempting to brush past the question or change the subject, doing so may leave your child feeling dismissed or unheard.
Instead, acknowledge their question and gently let them know you’ll talk about it later. You might say: ‘That’s an important question. Let’s chat about it when we get home’, or ‘I want to give you a good answer—let’s talk in the car after this’.
Then, when you’re in a calm and private space, follow through.
Bring up the question and talk it through with care.
This approach shows your child that their thoughts matter, even if the timing isn’t ideal—and it helps build trust and emotional safety.
How we can help
If your child is navigating difficult emotions or challenging situations, Early Start Australia is here to help.
Our team of experienced psychologists work with children, young people, and families to provide compassionate, evidence-based support.
We assist with:
- Learning and developmental challenges
- Managing behaviours, emotions, and thoughts
- Supporting and strengthening mental health
Whether your child needs help understanding their feelings or you’re looking for guidance as a parent, we’re committed to walking alongside you every step of the way.
Working with a child psychologist can be a great source of support, and we are here to help you on your therapy journey.
We offer psychology services Australia wide through our network of clinics.
Get in touch today and our team will be happy to assist you.