Feedback and complaints

We pride ourselves on delivering exceptional early intervention and therapy services to children and families around Australia.

In order to maintain our quality of service we welcome feedback from you in order to fully understand whether we have ‘got it right’.

If you wish to make a complaint, compliment or suggestion about our service, please complete our Feedback and Complaints form.

Click here to fill out our feedback form.

If you are an NDIS participant, you can also escalate your complaint to the NDIS Commission. For more information about this, click here.

Reporting suspected NDIS fraud

If you think fraud may be happening – report it to the NDIS Fraud Reporting and Scams Helpline especially set up, just call 1800 650 717 or email [email protected].